Customer Support Staff

Ryan Brinton – Sales Support Lead

Ryan joined the Northwest Helicopters team in 2015 as the first full time sales position dedicated to aircraft spares sales and component maintenance. Ryan is a long time resident of Olympia, WA, attended North Thurston High School and later graduated from Washington State University with a Bachelors in Communication. After college, Ryan worked in retail for 7 years before accepting the sales position at Northwest. Ryan has always had an interest in aviation, specifically helicopters, and it shows in his keen eye for detail and exceptional service he provides to our customers.

In Ryan’s spare time, he enjoys spending time with his son, slalom waterskiing, relaxing at the lake, traveling and checking out local pubs, eateries and craft breweries.Ryan can be reached at

Katie Mortensen – Sales Support Associate

Katie’s journey with Northwest Helicopters and Mechanical Specialties started in March of 2019. Since then, she has progressed into her current position as a Sales Support Associate. Her background includes 5+ years of customer service experience which attributed to her keen organizational skills, attention to detail, problem solving, and operating smoothly under stressful situations. Quickly after joining the team, Katie graduated with an Associates of Arts from South Puget Sound Community College.

Outside of work, Katie enjoys volunteering in downtown Olympia serving food to the homeless, spending time with her family and friends, going on adventures, flying with her best friend, playing volleyball, singing, making people laugh, all things Disney, and basically anything that’s fun.

Katie loves learning about the aviation industry and can’t wait to see what the future holds.

Katie can be reached at